Refund policy

The available payments methods available on Stelmar.it:

• CREDIT CARD
• PAYPAL

When processing your purchase, you will be shown the options available for your order.

SECURITY OF PAYMENTS:

The security of the information that customers enter on STELMAR.IT is one of our priorities, which is why we invest a large amount of resources and use the latest available technologies to process your payment data in secure environments.

Our e-commerce platform has certifications of good practices in managing information security, as well as compliance with Data Protection Standards for the Payment Card Industry that verify that the most demanding indications and standards in the industry are followed to provide you with a shopping experience in a private, complete and secure environment.

INVOICING

The invoice of a purchase will be sent directly from ns uff. administrative to vs email address. At the time of ordering you will be asked for some information necessary to create the corresponding invoice.

HOW TO RETURN GOODS:

If the purchase did not meet your expectations or there are any lack of conformity, please contact the sales office directly at: stelmar@stelmar.it or by phone +39(0)861.910292.

Our office will answer you as soon as possible.